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YOUR DATA AT

bj77 Privacy Policy: How We Handle Your Account Data

This page sets out exactly what data bj77 collects when you use your account, how we store it, and the choices available to you. Every detail here applies to your activity on bj77, including transactions made through Touch 'n Go eWallet, Boost, or GrabPay, and access is subject to local law and eligible regions.

  • Account Data Protection
  • Touch 'n Go eWallet Context
  • Your Right to Review
  • Clear Contact Path
POLICY FOUNDATION

What This Privacy Policy Covers and Why It Exists

When you open an account on bj77, you share certain personal details with us — your name, contact address, and the payment method you use to fund your wallet, whether that is Touch 'n Go eWallet, Boost, or GrabPay. We collect this data to operate your account, process transactions, and respond to support requests. We do not sell your personal data to third parties, and we do not use it for purposes outside your account relationship with us. Data we hold includes your registration details, your session history on the platform, and records of transactions linked to your wallet. We retain these records for as long as your account is active and for a further period as required under applicable law in the regions where access is permitted. If you close your account, we will retain only the records we are obligated to keep and remove the rest on a rolling basis. Cookies are used on bj77 to keep your session active, remember your login state, and measure how pages are used. You can adjust cookie preferences through your browser settings; restricting certain cookies may affect how your account session behaves. Our policy applies only to bj77 and the services we operate directly — it does not govern the privacy practices of payment processors or linked third-party services.

  • Touch 'n Go eWallet

  • Boost

  • GrabPay

  • Account Wallet Records

  • Session & Cookie Data

POLICY SCOPE AREAS

Where This Policy Applies Across Your Account

Not every interaction on bj77 falls under the same part of this policy. Understanding the scope helps you know which data practices apply to which part of your experience — your account login, your wallet transactions, the content you browse, and any links you follow outside the platform.

  • Account Access

    Covers the data collected when you log in, update your profile, or verify your identity. This includes your email address, device type, and session timestamps recorded against your account on bj77.

  • Wallet Transactions

    Applies to deposit and withdrawal records linked to Touch 'n Go eWallet, Boost, or GrabPay. We hold transaction references and amounts; detailed payment data is processed by the respective payment provider under their own privacy terms.

  • Site Content Browsing

    Covers anonymised usage data collected as you browse the sports markets, casino categories, or game lobbies. This data is aggregated and does not identify you individually; it helps us understand which sections are used most.

  • Third-Party Services

    Links or integrations that take you outside bj77 — including payment gateways and game content providers — operate under their own privacy policies. We cannot control how those services handle your data once you leave our platform.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical choices over the personal data we hold against your account. You can request a copy of the data we have collected, ask us to correct anything that is inaccurate, or raise a question through our support channel if something is unclear. These are not abstract rights — each one has a defined process you can start through the contact paths listed on this page. If you believe data we hold is no longer necessary for the purposes it was collected, you can request deletion where that is permitted under applicable law. We will confirm what we can remove and what we are required to retain. For account-level corrections — such as updating your registered email or contact details — the fastest path is through the account settings section after login. For broader data requests or concerns about how your information is used, contact our support team directly.

  • Review Your Records

    Request a summary of the personal data held against your bj77 account. Submit your request through live chat or email support, and our team will respond with what we hold and how it is categorised.

  • Correct Account Details

    Update your registered name, email, or contact number through the account settings page after login. If a field is locked, contact support and provide the correction — we will update it on your behalf.

  • Raise a Data Question

    If you are unsure why we collected a specific piece of data, or how long it is kept, send a direct question to our support team. We aim to give a clear written response covering the specific data point you asked about.

  • Request Data Removal

    Where local law and our retention obligations allow, you can ask us to remove personal data that is no longer required. We will confirm what can be deleted and what must be retained, and complete the removal on a documented basis.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you have a question about your data, want to raise a concern, or need to start a formal request under this policy, our support team handles privacy-related matters directly. Use the channel that suits your situation — live chat for fast questions, email for written requests that need a documented response.

  • Live Chat Support

    Open the live chat icon on bj77 to reach the support team directly. Suitable for quick questions about what data we hold or how a specific account field is used.

  • Email Request

    Send a written data request or privacy concern to our support email address. This is the recommended path for formal requests — correction, deletion, or a full data summary — as it creates a written record of your enquiry.

  • Account Settings Path

    For routine corrections to your registered details, log into your account and navigate to the settings section. Fields for email, contact number, and linked wallet details are editable there without needing to contact support.

DATA HANDLING PRACTICES

How bj77 Manages Your Data Day to Day

Data handling at bj77 follows a consistent set of practices that apply across every account, regardless of which section of the platform you use. Whether your session is in the sports markets, the casino lobby, or the wallet area, the same data rules apply.

  • Cookie Management

    Cookies on bj77 keep your session running and track how pages are used in aggregate. You can review and adjust cookie settings in your browser at any time. Blocking functional cookies may affect login persistence and session state on the platform.

  • Account Security

    Access to your account data is protected by your login credentials. We do not share your account details with other parties for marketing purposes. If you suspect unauthorised access, change your password immediately and contact support through live chat.

  • Data Retention

    We keep your account data for as long as your account is open and for any further period required by applicable law. Once those obligations are met and you have requested closure, data that is no longer required is removed on a rolling scheduled basis.

  • Policy Updates

    When this policy is updated, the revised version is published on this page with a note of the change date. Continued use of your account after an update means you have had the opportunity to review the revised terms shown here.

PRIVACY QUESTIONS ANSWERED

Common Questions About Your Privacy on bj77

These are the questions we hear most often about data, account privacy, and how to take action under this policy. If your question is not covered here, the support team can give a specific answer through live chat or email.

What personal data does bj77 collect when I open an account?

We collect your name, email address, contact number, and the payment method you register — such as Touch 'n Go eWallet, Boost, or GrabPay. We also log your session activity and transaction records as part of normal account operation.

Does bj77 share my data with third parties?

We do not sell your personal data. Transaction data passes to your payment provider — Touch 'n Go eWallet, Boost, or GrabPay — as needed to process your wallet activity. Those providers operate under their own privacy terms, which we do not control.

How do I request a copy of the data bj77 holds on me?

Send a written request to our support team via the email channel listed on this page. Include your registered account email so we can locate your records. We will respond with a summary of what we hold and how it is categorised.

Can I ask bj77 to delete my account data?

Yes, where applicable law and our retention obligations allow. Contact support with a deletion request and we will confirm which data can be removed immediately and which must be kept under legal requirements, then complete the process on a documented basis.

How do cookies work on bj77 and can I turn them off?

Cookies keep your session active, remember your login state, and provide aggregated usage data. You can adjust cookie permissions in your browser settings. Note that blocking functional cookies may affect how your account session and login state behave on the platform.

Will I be told if this Privacy Policy changes?

Yes. When we update this policy, the revised version is published on this page with a note of the change date. We recommend checking this page periodically. Continued use of your account after a published update means you have had the opportunity to review the changes.